Cookie Policy
Last updated: 8 May 2026
1. What are cookies?
Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work properly and to provide information to site owners.
2. How we use cookies
SkipNow uses cookies solely to keep you signed in while you use the platform. We do not use cookies for advertising, behavioural tracking, or analytics.
3. Cookies we set
| Name | Purpose | Duration | Type |
|---|---|---|---|
access_token | Keeps a supplier signed in to their dashboard. Contains a signed authentication token — no personal data is readable from it. | Session (1 hour) or up to 30 days if "Remember me" is selected | Strictly necessary |
skipnow_consumer_token | Keeps a consumer signed in to their bookings account. | Session or up to 30 days if "Remember me" is selected | Strictly necessary |
admin_session | Keeps a SkipNow staff member signed in to the admin panel. Only ever set on internal IP addresses. | Session | Strictly necessary |
All three cookies are HTTP-only (not readable by JavaScript) and Secure in production (only transmitted over HTTPS).
4. Third-party cookies
When you complete a payment through our checkout, Stripe may set cookies to detect fraud and remember your payment preferences. Stripe's use of cookies is governed by Stripe's Privacy Policy.
We do not use Google Analytics, Facebook Pixel, Hotjar, or any other third-party analytics or advertising cookies.
5. Strictly necessary cookies and consent
The cookies listed above are strictly necessary for the platform to function — without them you cannot stay signed in. Under the UK Privacy and Electronic Communications Regulations (PECR), strictly necessary cookies do not require your prior consent. We do not ask for consent to set them.
6. How to control or delete cookies
You can control and delete cookies through your browser settings. Instructions for common browsers:
Please note: deleting or blocking our authentication cookies will sign you out of the platform.
7. Changes to this policy
If we introduce any new cookies — for example if we add analytics in the future — we will update this policy and, where required by law, obtain your consent before setting them.
8. Contact us
If you have any questions about our use of cookies, please contact us at hello@skipnow.co.uk.
SkipNow Ltd — Registered in England & Wales.